FAQ

Do you sell phones only?

No, we are sellin Phones and Powerbank.

Can I send you my phone for repairs or upgrades directly to Head office?

Yes, I request you to call our toll free nos., customer service will guide you and solve the complaint within 48 hours after receiving.

How could I purchase your product?

You could purchase our product by online and retailers also.

What is the minimum battery backup of Smart Phone?

It is approx. 8-9hrs. and depending on talktime and data usage.

What is the expandable memory of Smart Phone?

It can be expandable upto 32GB.

What is internal memory of KM-451?

Internal memory of KM-451 is 4GB.

What is display status of KM-451?

Display status of KM-451 is 480x854 Pixels.

What is display status of KM-401?

Display status of KM-401 is 480x800 Pixels.

What is the warranty of Kestrel Product?

1 year manufacturer warranty for Phone and 6 months warranty for in the box accessories Kestrel Network Pvt. Ltd. Warranty.

What is the service resolution TAT(Time Period)?

It is maximum 48 hours after receiving the product.

What are the special applicatlions Kestrel Smart Phone?

Mobile anti-theft, Viber, DU Speed Booster etc.

What are the special features of Kestrel Smart Phone?

OGS touch, KitKat 4.4.2 Operating system, dual core Processor and 3G.

What is the capacity of Expandable memory?

It up to 32GB.

Why do you insist on Facebook integration for your comment system?

Contary to popular opinion, Facebook login is not mandatory to post a comment on your site. Simply type in your desired text and click on the 'Submit button. Your comment should show up as soon as it has passed through our moderation system. Alternatively, if you don't have a Facebook account and you are concerned about our privacy, you can create a blank Facebook account just for our commenting system.

Is there any warranty of powerbank?

Yes, 6 months of replacement warranty in faulty powerbank.

Where should i complaint regarding my powerbank?

You can call at our toll free no. 1800-11-3800 or write us at care@kestrel.co.in

What are the colours available for KM-109?

Black, Saffron, Orange

What are the colours available for KM-100?

White, Black, Sky Blue, Saffron

What are the colours available for KM-401?

White, Black

What are the colours available for KM-451

White, Black

What are the contents included along with the Phone box?

Handset, Battery, Data Cable, Adaptor, Screen Gurad, Flip Cover, Ear Lead, Warranty Card and User Manual.

What is the special features of Powerbank of KP-252?

Polymer Battery Inside, Extremely Thin, Aesthetic Look.

What is the battery capacity of the Powerbank model of KP-112?

2000mAh

What is the battery capacity of the Powerbank model of KP-218?

4000mAh

What is the processor brand of KM-451?

Chipset MT6572 1.0 GHz Dual Core

What is the battery capacity of the Powerbank model of KP-131?

2600mAh

What is the battery capacity of the Powerbank model of KP-143?

2600mAh

What is the battery capacity of the Powerbank model of KP-237?

5200mAh

What is the battery capacity of the Powerbank model of KP-246C?

5200mAh

What is the battery capacity of the Powerbank model of KP-444C?

10400mAh

What is the battery capacity of the Powerbank model of KP-252?

4000mAh (Specially for iPhone)

What are the contents of Powerbank box?

Powerbank with USB Output.

What are the contents of Powerbank box of KP-444C

Powerbank with 2-USB Output/LCD/Torch.

What is the processor brand of KM-401?

Chipset MT6572 1.0 GHz Dual Core

What is the special features of Powerbank of KP-444C?

Dual USB Outputs, LCD Interface, LED Torch

What is the battery capacity of KM 100?

800mAh

What is the battery capacity of KM 109?

800mAh

What is the battery capacity of KM 451?

1750mAh

What is the battery capacity of KM 401?

1400mAh

What is the charging time of KM 100?

3.5hrs. approx.

What is the charging time of KM 109?

3.5hrs. approx.

What is the charging time of KM 401?

3.5hrs. approx.

What is the charging time of KM 451?

4.5hrs. approx.

What is the SAR value on Body and head for KM 109?

For GSM 900 0.563w/Kg@1g (On body)
For GSM 900 0.574w/Kg@1g (On head)
For GSM 1800 0.613w/Kg@1g (On body)
For GSM 1800 0.561s/Kg@1g (On head)

What is the SAR value on Body and head for KM 100?

For GSM 900 0.535w/Kg@1g (On body)
For GSM 900 0.467w/Kg@1g (On head)
For GSM 1800 0.558w/Kg@1g (On body)
For GSM 1800 0.514s/Kg@1g (On head)

What is the SAR value on Body and head for KM 401?

For GSM 900 0.653w/Kg@1g (On body)
For GSM 900 0.345w/Kg@1g (On head)
For GSM 1800 0.532w/Kg@1g (On body)
For GSM 1800 0.621s/Kg@1g (On head)
For GSM 2100 0.805w/Kg@1g (On body)
For GSM 2100 0.432s/Kg@1g (On head)

What is the SAR value on Body and head for KM 451?

For GSM 900 0.544w/Kg@1g (On body)
For GSM 900 0.430w/Kg@1g (On head)
For GSM 1800 0.731w/Kg@1g (On body)
For GSM 1800 0.411s/Kg@1g (On head)
For GSM 2100 0.814w/Kg@1g (On body)
For GSM 2100 0.625s/Kg@1g (On head)